NESN Digital Product
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Recent activity by NESN Digital Product-
What is the minimum required internet speed to steam video?
A connection speed of 3 megabits per second (Mbps) is necessary to stream videos from NESN or its associated apps. You can check your connection's speed here. To validate the accuracy of the s...
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TV Login Authentication - Further Explanation
Some additional details about logging in with your TV ProviderLogging into the NESN 360 app with your NESN CredentialsThe NESN 360 back-end validates your NESN 360 login. Depending on which platfor...
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Roku Device Not Getting Updates
If your Roku TV or streaming device is no longer getting Roku or NESN 360 updates, the model may be designated a "legacy model".Please check the following list to see if your Roku model falls under...
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Why are some college games unavailable in my area?
NESN televises over 250 NCAA events every year. Some games are subject to blackout outside New England. These blackouts are due to TV and streaming contracts with other programming providers outsid...
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Why am I hearing the Red Sox game in Spanish?
NESN offers secondary audio programming for our fans that are native Spanish speakers, for Red Sox games only, which can be found by pressing the SAP button on your remote or in your TV settings. I...
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Why do I have to create an account on the NESN 360 App?
We want to provide you with the most valuable NESN digital experience. By creating an account, you can access NESN’s video content and premium content by logging in with a participating provider or...
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How can I delete my NESN 360 account?
To cancel your NESN 360 account, see this article. If you would also like to delete your NESN 360 account and usage data, please submit a request through THIS FORM or call us at 617-963-0707.
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I'm watching Red Sox/Bruins on an out-of-market product, why am I not able to view NESN's pregame, intermission or postgame shows?
The way that our broadcast is set up, this is not technically possible. The way that the leagues receive our game "feed" is different than our studio production, and ultimately we're not able to sh...
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What Devices Are Compatible with NESN 360?
The NESN 360 app is compatible with iOS, Android, Apple TV, Fire TV, Android TV, Google ChromeCast, Roku, and Vizio Smart TV devices. We are continuously working to try and add additional devices t...
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Stream Quality and Buffering Issues
There are several reasons why a stream may have issues. If the stream is taking a long time to load, is constantly buffering, or is of low quality, it could be due to the following: SLOW INTERNET C...