Skip to main content

Our call center staffing hours are Monday-Sunday 12:30 PM to 10:00 PM.

NESN Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. NESN
  2. Troubleshoot & Fix
  3. Troubleshoot Your Device

Troubleshoot Your Device

  • What happens if I do not update the app?
  • What do I do if I cancel my TV provider subscription and I want to subscribe to NESN 360 instead?
  • How does the service determine if I’m in market / what do I do if my internet provider detects that I am out of market?
  • Why am I hearing the Red Sox game in Spanish?

Can't find what you are looking for? We're here to help!

email icon

Send us an email

phone icon

Call 617-963-0707

Open 12:30pm-10pm