Troubleshoot Your Device
- I am having problems accessing NESN on the website or through the app. Can NESN help me?
- Why is the NESN app not working anymore?
- What happens if I do not update the app?
- What do I do if I cancel my TV provider subscription and I want to subscribe to NESN 360 instead?
- How does the service determine if I’m in market / what do I do if my internet provider detects that I am out of market?
- The app is telling me I am not connected to the internet, but I have successfully opened and logged in.
- Why am I hearing the Red Sox game in Spanish?