NESN Marketing
- Total activity 66
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 33
Activity overview
Latest activity by NESN Marketing-
NESN Marketing created an article,
I'm watching the game, and I cannot get it to expand to full screen.
If you are watching a live event on the home screen of NESN 360, just click the center of the screen twice to expand to full screen. If you are watching live on the TV channel, hover over the cente...
-
NESN Marketing created an article,
How do I switch my view to 4K?
Switching to the 4K viewing experience is quick and easy! Just select the game you'd like to watch and tap the "related video" window to access the 4K version. See the tutorial image below!Open NE...
-
NESN Marketing created an article,
I haven't received my one-time passcode email
One-time password emails should arrive almost instantaneously. If you haven't received your code after one minute, make sure your inbox isn't full; that you don't have any filters, blocklists, or a...
-
NESN Marketing created an article,
Can I still watch games on the old app?
No, the current NESN 360 app will stop working when we launch the improved version. You’ll need to update to continue watching games and content.
-
NESN Marketing created an article,
What happens if I don't update right away?
You won’t be able to access any NESN 360 content – including live games – until you update to the new app and complete the simple login process.
-
NESN Marketing created an article,
Will I still have access to all the same games and content?
Absolutely! You’ll continue to have access to all your favorite content including Red Sox games, Bruins games, NESN originals, college sports, and all other NESN 360 programming.
-
NESN Marketing created an article,
What new features are included?
The new app offers instant access to live games as soon as you open it, a simplified password-free login system, improved content discovery to help you find shows and games you’ll love, and expande...
-
NESN Marketing created an article,
Who do I contact if I need help?
Our support team is ready to help with any questions or issues during the transition. You can reach us here via phone or email.
-
NESN Marketing created an article,
What if I'm getting error messages?
Make note of the exact error message you’re seeing and contact our support team. They can help troubleshoot specific issues and get you back to watching your favorite content quickly.
-
NESN Marketing created an article,
What if the new app keeps crashing?
Try restarting your device first, then uninstall and reinstall the NESN 360 app. If you’re still experiencing issues, contact our support team with details about your device and the specific proble...