We are sorry to hear you are experiencing technical difficulties. Please ensure you are using a 4K compatible device, your cords are 4K HDR compatible (& plugged into the correct port) and your internet connection is strong (minimum 50 mbps download). If you run into issues, switch to the other NESN live card on the app to go back to the HD feed and continue watching the game. If you need further assistance, please reach out to us at support.nesn.com or call us at 617-963-0707.
Help! My 4K HDR feed is not working properly!
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1 comment
My NESN app is not working. I am a subscriber with NESN directly. I pay monthly. After all star game, I have not been able to get on to Red Sox games.
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