Emily-Brand

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Activity overview

Latest activity by Emily-Brand
  • Emily Brand created an article,

    General Troubleshooting - Web and Device

    For any issues on mobile or streaming media devices, please try the following: Check that you have downloaded and are running the latest version of the NESN 360 app. Close and restart the NESN 360...

  • Emily Brand created an article,

    Stream Quality and Buffering Issues

    There are several reasons why a stream may have issues. If the stream is taking a long time to load, is constantly buffering, or is of low quality, it could be due to the following: SLOW INTERNET C...

  • Emily Brand created an article,

    Broadcast Quality Issues (cable)

        If you are experiencing quality issues with NESN/NESN HD or NESN+/NESN+ HD please try the following troubleshooting steps:  Re-seat your HDMI cable. Check the connection between the cable box ...

  • Emily Brand created an article,

    Roku - Only Seeing the option to Subscribe or Sign In with TV Provider

    Question: I have signed into Roku with an active account and have been able to watch content in the past, but now when I try to watch NESN or NESN+ I'm being shown a screen telling me to subscribe ...

  • Emily Brand created an article,

    Problems Activating NESN 360 Subscription on Apple TV

    If you are having trouble logging into Apple TV with your Cable TV subscription, please try the following:   On your Apple TV NESN 360 App, log in with your NESN 360 username and password. Go to t...

  • Emily Brand created an article,

    Blank Watch Screen - Troubleshooting

    There are a few scenarios that may lead to a blank watch screen on various NESN 360 platforms. Here are some things to check: Internet connection: make sure that your device is still able to acces...

  • Emily Brand created an article,

    Roku Pay Overview

    If you've signed up for NESN360 access via your Roku device, then your billing email address may not match your NESN360 account email. This can lead to problems with account management and entitlem...

  • Emily Brand created an article,

    Problems Activating NESN 360 Subscription on Fire TV

    If you have NESN as part of your cable package and are having problems activating your NESN 360 subscription on your Fire TV, try the following: Open an incognito window in Chrome on your computer...

  • Emily Brand created an article,

    Problems Activating NESN 360 Subscription on Roku TV

    If you have NESN as part of your cable package and are having problems activating your NESN 360 subscription on your Roku TV, try the following steps to use a computer for activation: On your comp...

  • Emily Brand created an article,

    4K Specs

      TV Which Generation Supports 4K Hardware Bandwidth TV Settings Apple TV Compatible 4K Ultra HD TV Identify your Apple TV model - Apple Support 4K HDMI Cable High Speed Internet of at lea...